Equipment Support

Don’t panic, give us a call.  Our certified equipment technicians are available to help keep things going. Available 24 hours a day for current account customers to handle everything from an empty gas cylinder to a product leak situation.

Espresso Machine Technical Support: We provide full installation, equipment diagnostics and maintenance on all major commercial espresso machine brands and types. Our services include but limited to new machine installation, electrical/plumbing repairs, scheduled maintenance and part replacement


Refrigeration Repair: Our company provides repair services for most major commercial refrigeration and ice machine units. While parts are often limited depending on make and type, we can typically perform complete services on most major cooling unit brands.


Kegerator Maintenance and Installation: We provide full installation and maintenance services on kegerator equipment for comprehensive and reliable beverage tap solutions for your business. Schedule monthly cleanings, install new parts or update your equipment to expand your business offerings.


Tap Cleaning
When it comes to tap cleaning, our technicians will utilize pumps to circulate safe and effective chemicals that breakdown organic build-up in your lines and equipment. This circulation technique is proven to be up to 80 times more effective than standard pot soaking.

Emergency Gas Cylinder Drop-Off
Run out of gas? Call us and we can drop off a CO2 or Nitrogen gas cylinder to keep you pouring. We also rent gas cylinders for your CO2 or nitrogen system. We have 5# or 20# CO2 and 20cu/ft or 40cu/ft nitrogen cylinders available.

We send reminders out 48 hrs before service.
Cancellations within 24 hrs of service are subject to a fee up to the full cost of service.
Please let us know if your reminder contact info has changed!

Commercial Equipment Warranties: As a certified dealer of many major food-service equipment brands, we want to ensure you receive the very best support and tech services for your purchase. We work closely with all our manufactures to ensure you receive full warranty guarantees. NW Coffee Supply does not offer any extended in-house warranty services and technical support requests are referred to the original manufacturer.

Parts and Accessories: Our extensive parts warehouse provides quick access to thousands of replacement necessities for many of todays top commercial equipment brands. Need a specific part? Contact us today for pricing and delivery information.

PARTNER TECHNICIAN: Machinehead Espresso Repair

I have spent the last 20 years as both a barista and technician in Seattle. The coffee industry has changed a lot in that time, but one thing remains constant: the need for an affordable, reliable and experienced service provider. I started Machinehead, an espresso machine repair Seattle to fill that need. Whether it’s scheduled maintenance, an emergency repair or anything in between let me know how I can help you.

CALL TODAY! 253-293-1300 x 2